Frequently Asked Questions
Everything you need to know about Black Magic Supply apparel and orders.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed apparel with original tags attached. Please visit our returns portal to start a claim and receive a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' button. We recommend measuring a similar garment you already own and comparing it to our specifications. Most of our streetwear fits are true to size unless otherwise noted as 'Oversized'.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and buy-now-pay-later options like Klarna and Afterpay.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 60 minutes of placement by contacting our support team. After that window, we are unable to make changes as the package is likely in fulfillment.
Are your garments sustainably made?
Black Magic Supply is committed to ethical manufacturing. Our garments are produced in WRAP-certified facilities, and we use high-quality, durable fabrics designed to last, reducing the impact of fast-fashion waste.